The Spa at Salishan

For your comfort, convenience and safety please find The Spa at Salishan's spa etiquette information below. We appreciate your cooperation in maintaining a pleasant and safe spa enviroment for all guests. 

APPOINTMENTS
A major credit card is required to hold all reservations and must be provided at the time of booking. Advanced reservations are strongly encouraged. For your convenience, a 20% gratuity is added to all spa services. Additional gratuities are welcome for exceptional service.

AGE REQUIREMENTS
Full body services and use of spa amenities are reserved for guests 18 and older. Our younger visitors, ages 10 to 17, are welcome to enjoy select salon services with a guardian’s supervision.

CHECK-IN
Please arrive at least 30 minutes prior to your scheduled reservation if you plan on changing into a robe and sandals. Spa guests are welcome to enjoy our facilities up to an hour and a half before or after their treatments. As a courtesy to the next guest and our staff, please note that late arrivals will end as previously scheduled without a reduction in price.

MEDICAL
Please inform us of any medical needs or accommodations that require special attention at the time of booking. Certain treatments have specific contraindications related to pregnancy and prescription drugs. If you have any concerns, please consult your physician prior to booking.

CANCELLATIONS
Should you need to cancel or reschedule, please notify us at least 12 hours in advance. Groups of five or more require a 48 hour notice. In order to protect our staff and business, appointments cancelled in less time that cannot be filled will be charged for 100% of the service.

PRODUCTS AND REFUNDS
Gift cards are available for purchase online or in person at the spa and are non-refundable. Unused products can be returned for spa credit or exchanged when accompanied by a receipt within 30 days. Adjustments to services or gratuity charges can only be done at time of checkout.

A QUIET AND SAFE PLACE
During your stay, please keep in mind that the spa is a tranquil and relaxing place for guests. We ask all guests to enjoy their time by speaking in a spa voice and silencing all electronic devices. Phone calls can be made in the lobby if needed. Remember to towel dry off as much as possible and use the appropriate bins for towels and trash. Outside food and alcohol is strictly prohibited.

WHAT TO WEAR
Upon arrival guests are provided with a robe, sandals, and locker. Clothing is optional in each of the locker rooms, but a robe or swimsuit is required in the co-ed areas. Undergarments may be worn during treatment for guest comfortability. All of our therapists are licensed and trained in proper draping procedures. Inappropriate action or language is cause for termination of treatment. We reserve the right to refuse service to anyone.

TOUR PHILOSOPHY
In order to maintain a relaxing environment and protect the privacy of our guests, tours through the spa are very limited. We recommend calling in advance or checking in during the week.